Hospital revealed as Joint Commission "top performer"

Trios Health, formerly Kennewick General Hospital, has been named a Top Performer on Key Quality Measures according to the 2013 report “Improving America’s Hospitals: The Joint Commission’s Annual Report on Quality and Safety.” The hospital garnered top marks in three care measures in 2012:  Heart Failure Care, Pneumonia Care, and Surgical Care, putting it in the company of some of the nation’s leading hospital brands. The report was released on October 29, 2013.

The evaluations on Joint Commission-accredited hospitals are based on data required for Medicare and Medicaid facilities as reported to the Centers for Medicare & Medicaid Services. In Washington State, 59 hospitals were reviewed with only 10 achieving Top Performer marks; nationwide 1,099 hospitals earned the distinction of Top Performer on Key Quality Measures for attaining and sustaining excellence in accountability measure performance. The Kennewick Public Hospital District’s facility was the only facility in the Tri-Cities to be noted.

“Consistency and quality in our care has been a major thrust for us,” said Diane Sanders, Chief Nursing Officer at Trios Health. “We rely on the unbiased and qualified feedback from the Joint Commission to help us understand where we excel and where we can improve. We can’t buy these scores; they come from third-party surveys. The Joint Commission’s report is a clear indicator that our efforts are making a difference and that we are headed into a bright new future.”

Each measure scored by the Joint Commission is comprised of carefully designed composites. In Heart Failure Care, for example, the measure has seven composites that demonstrate evidence-based heart attack/failure treatments are in place. The Pneumonia Care measure has three composites, while Surgical Care, which is one of the more detailed measures, has nine composites to achieve. According to the report, a recognized hospital must 1) achieve cumulative performance of 95 percent or above across all reported accountability measures; 2) achieve performance of 95 percent or above on each and every reported accountability measure where there are at least 30 denominator cases; and 3) have at least one core measure set that has a composite rate of 95 percent or above, and (within that measure set) all applicable individual accountability measures have a performance rate of 95 percent or above.

The full report can be found on the Joint Commission site at:

The Joint Commission is a U.S.-based nonprofit tax-exempt 501(c) organization that accredits more than 20,000 health care organizations and programs across the country. A majority of state governments have come to recognize Joint Commission accreditation as a condition of licensure and the receipt of Medicaid reimbursement. Surveys (inspections) typically follow a triennial cycle, with findings made available to the public in an accreditation quality report on the Quality Check Web site. The declared mission of the organization is “To continuously improve healthcare for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value."