Emergency Services Services

Prepared for the Unexpected

The Trios emergency room is fully equipped to meet the majority of your emergent healthcare needs, providing comprehensive emergency and trauma care around the clock, for patients of all ages.

Special Designations

  • Level III Adult Trauma Center
  • Level III Pediatric Trauma Center
  • Accredited chest pain center

Trios Hospital is the only Level III Pediatric Trauma Center in the Tri-Cities area.

Patient Privacy

In an emergency room setting, protecting patient privacy and dignity is an especially important and challenging issue. Each of Trios Hospital’s 14 emergency treatment rooms are single occupancy, and a covered ambulance entrance and private patient elevator to inpatient nursing units help maximize privacy for patients and their families.

When the Trios Southridge Hospital opens in spring 2014, the Trios emergency room will move and expand permanently to that location. The new facility will offer 27 private emergency care suites, the latest in diagnostic and therapeutic technology, and the 24-hour support of a full-service hospital and surgery center on site.

What to Expect in the Trios Emergency Room

Your Arrival

Upon arrival in the ER, you will be evaluated by a Trios triage nurse to determine the seriousness of your illness or injury. It is important that those most critically ill or injured are treated first, regardless of arrival time.

After this evaluation, registration will begin. You will be asked to provide information about yourself, your medical history, primary care doctor, and health insurance. It is important that you bring pertinent medical information and documentation with you, if you are able. You will be asked to sign a consent form authorizing medical treatment for yourself, or for your child if they need emergency care.

Your Wait

Our goal is to provide patients with the best possible emergency care in a safe and timely manner, but full-service treatment does take time. You may have to wait for diagnostic tests including lab work, X-rays and other scans, or physician analysis and consultation. These things can be time-consuming—especially during an emergency health challenge—but they are necessary to providing you with excellent, thorough medical attention. Rest assured that we will treat you as quickly as possible, without sacrificing the quality of your care.

If you or a loved one has a life-threatening condition, call 911. For your other unexpected emergency needs, we welcome you and encourage you to travel safely to the Trios Emergency Services department.

If you are not sure whether your situation is an emergency, consider Trios Urgent Care Centers as an alternative treatment option for non-emergent illnesses or injuries.

Have time to call? We can help quickly assess and direct you to the most appropriate facility. 509-586-6111.