Coronavirus (COVID-19) Preparedness Information
Trios Health is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to work closely with the Benton-Franklin Health District and are following guidance from the Centers for Disease Control and Prevention (CDC) to ensure our hospitals are prepared with the appropriate plans to detect, protect and respond should anyone in our community contract or be exposed to the novel coronavirus (COVID–19). Additionally, we are reviewing our facilities’ robust emergency operations plan and proactively completing a number of preparation checklists out of an abundance of caution.
Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the Benton-Franklin Health District or call the Washington State Department of Health Hotline at 1-800-525-0127.
- Centers for Disease Control and Prevention
- Benton-Franklin Health District
- Washington State Department of Health
Visitor restrictions at Trios Health -- Updated March 23, 2020
Trios Health is committed to protecting the health and safety of everyone who walks through our doors. We are continuing to work closely with the Benton-Franklin Health District and following guidance from the Centers for Disease Control and Prevention (CDC) to ensure the safety of our patients and staff.
Out of an abundance of caution and to prevent the spread of respiratory illnesses, we are implementing visitor restrictions and will be limiting entry points to the hospital.
Visitor restrictions expanded at Trios Southridge Hospital: Hospital visitors are not permitted until further notice.
To help ensure the safety of our patients, providers, employees and community, our facility has implemented a zero-visitor* protocol effective immediately.
These restrictions apply for Trios Southridge Hospital.
*Some exceptions may apply (e.g. pediatric patients, obstetric patients and those receiving end-of-life care). See front desk for more information.
At Trios Family Birthing Center, previously announced restrictions remain in place. There, patients are allowed one visitor. Visitors to our Family Birthing Center must also be 18 years or older, and visitors are not allowed to return once they leave. At our Special Care Nursery, two designated parent(s) and/or guardians(s) will still be allowed to visit at the same time and will be allowed a maximum of two visits per day.
Thank you for your cooperation and understanding while we stay focused on providing high-quality care.
We want to reassure our communities that it is safe to come to the hospital should you or your family need care. We stand ready to serve you.
Effective immediately at Trios Family Birthing Center:
- One (1) designated visitor during admission and will remain on unit for entire stay or not be able to return once they have left. Visitors may not wait in the waiting room or lobby.
- Visitors must be 18 years or older.
- Family can order food via the Ivy Cafe at their expense.
- All visitors to patients in isolation must wear Personal Protective Equipment.
Effective immediately at Trios Special Care Nursery:
- Two (2) designated parent(s) and/or guardian(s) will be identified and must have matching band numbers to the baby (NOT interchangeable). Only one designated person may be at the bedside at a time.
- Maximum of two (2) visits per day per designated parent.
- There is no restriction on how long the designated parent may stay at the bedside, however, the parent may not sleep while at bedside.
- Multiples (i.e. twins or triplets) will be considered one unit and will follow the same guidelines as above.
- Mothers who are still inpatient and their in-house support person may visit the newborn in the Special Care Nursery freely during their stay, but must adhere to the rule of one person at the bedside at a time.
- No children under the age of 18 will be permitted to the Special Care Nursery.
- All Personal Protective Equipment requirements and guidelines must be followed.
Effective immediately at Trios Health clinics:
- Patients seeking care at a Trios Health clinic may be accompanied by one WELL care companion.
- Care companions should be 18 years or older.
- Pediatric patients younger than 18 may be accompanied by up to two parents or guardians.
Per CDC guidelines, everyone entering our facilities will be screened for respiratory symptoms and travel history.
We want to reassure out communities that it is safe to come to the hospital and Family Birthing Center should you or your family need care. We stand ready to serve you.
Up-to-date information is available at www.CDC.gov or through the Washington State Department of Health COVID-19 hotline, 1.800.525.0127.
Limited Entry Points
Medical Records Information
Trios Auxiliary Gift Shop, Bistro 52 & Ivy Café
Media Statement - Updated March 18, 2020
For the latest information about positive and negative cases in Benton or Franklin Counties, please refer to the Benton-Franklin Health District's COVID-19 page. We have taken the following measures to prepare, in accordance with CDC guidelines:
- Patients in the Emergency Department, on inpatient units and in our clinics are screened for symptoms plus recent travel history.
- Personal protective equipment such as masks, gowns, gloves and face shields are available.
- Hand hygiene products are easily accessible throughout the facility.
- Coordinated planning, preparedness and staff training is ongoing.
Importantly, all of the above are standard operating protocols that are in place year-round to help ensure the health and well-being of everyone who enters our hospital.
We want to assure our community that our providers and clinical teams are well-trained and prepared to manage outbreaks of viruses and infectious diseases, including the coronavirus. For the most up-to-date information, contact Washington State DOH or visit the Centers for Disease Control and Prevention website at www.cdc.gov.