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Terms of Use / Privacy Policy

The following provisions apply to information Trios Health learns about or obtains from you when you visit the Trios Health Web site.

These provisions may be changed from time to time and without notice at Trios Health's sole discretion and as provided by applicable law. You should check this Privacy Policy frequently for any such changes, however, your continued access or use of the site shall constitute acceptance of any modifications of the Privacy Policy.

Trios Health's use of information gathered or obtained, whenever used, is subject to the Privacy Policy in effect at the time of such use.

Trios Health is a leading healthcare facility and collects and uses certain personal information from you in connection with your use of this Web site (the "Site"). This Privacy Policy is designed to inform users how we collect and use personal information on this Site so you can make informed decisions about using our Site and submitting personal information.

The following provisions apply to information you give us and automated information we regularly collect and log when you visit the Site.

What We Collect

Trios Health receives and stores personal information you enter on the site or provide to us in any other manner. This may include but is not limited to your personally identifiable information such as your name, address or e-mail address. You may choose not to provide information.

One or more areas of the Site may require you to register for access. As part of the registration process, you may be asked for a username, password, or other personally identifiable information in order to verify your identity, establish the account, promote security and enable your access to various online features.

If you sign up for free newsletters, reminders or an e-mail service, Trios Health, through its Web service provider, will collect your name, e-mail address and other personal information for the purpose of sending you the requested communications. Instructions for unsubscribing from the newsletters and other e-mail services are located at the bottom of each newsletter or e-mail.

The Site may from time to time request information from you via surveys. If you wish to participate, you may be asked to provide personal information in addition to any feedback that you wish to share.

If you want to see information you have submitted or to update or correct such information, please contact us.

Our Web service provider automatically receives and logs certain types of information whenever you visit the Site. In addition to information you voluntarily provide to us, we may log the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the browser and operating system you are using, the date and time you access the Site, and the Internet address of the Web site from which you linked to the Site. This information is used to analyze trends, administer the Site, track users' movements through the Site and to gather broad types of information for aggregate use.

Internet Protocol (IP) addresses are numbers automatically assigned to your computer by your Internet Service Provider each time you access the Internet. This number may change or may stay the same each time you go online. The IP address is logged on the server of our Web service provider when your computer requests information from the Site. Like many other Web sites, the Trios Health Web service provider may use IP addresses to collect aggregate information that is not linked with personal information about you.

Trios Health and its Web service provider may use "cookies" to track your site usage for security purposes or to target your interests in an effort to enhance your experience on the Site. Cookies are files that help your browser remember certain information from the Site so that you can retrieve it later. Cookies transmit information back to the Site each time your browser requests a page from the Site.

If you do not want to receive and store cookies from the Site, you can set your browser to not accept cookies. Consult the "help" section of your browser for more information about turning the cookie feature off. If you decide to turn off cookies, you may not be able to access or use portions of the Site or they may not display properly. Some of the business partners to which the Site links may use cookies on the Trios Health Site and we have no access to or control over these cookies.

How We Use the Information

Trios Health and its Web service provider use the information you provide and that we collect to contact you about your use of the Site or about our products and services; administer the Site and diagnose problems with the server used for the Site; enroll you in e-mail services; fulfill the specific purpose for which the information was provided; reply to your comments, questions and requests for information; to measure the usage of the Site and how the Site is used in order to make the Site as useful as possible to our visitors.

Neither Trios Health nor its Web service provider will sell, share or rent any of your personal information to others in ways different from that which is disclosed in the Privacy Policy without first obtaining your consent.

If you are accessing this Site or a co-branded version of this Site through another provider's Web site, then any information collected by Trios Health or its Web service provider may be shared with that provider.

Trios Health through its Web service provider may disclose personal information you provide to independent contractors, service providers and consultants who are engaged by or working with Trios Health or its Web service provider, consistent with all applicable laws and regulations. We may also partner with other parties to provide specific services and will share information with them in order to facilitate their provision of service to you.

Trios Health may also contract with outside companies to administer or provide other services, such as mailing lists. Your personal information may be shared with an outside company for the sole purpose of administering the products, services and programs you have selected. Trios Health, through its Web services provider, makes an effort to ensure, but does not guarantee, that all third-party partners agree to the same high level of privacy safeguards that Trios Health, through its Web services provider, provides to its Site users. We may share aggregated information (that is, information we collect that does not allow you to be personally identified such as demographic and site usage information) with third parties without your authorization. This is not linked to any personal information that can identify any individual. Trios Health reserves the right to share information with third parties if required to do so by laws or regulations or if in our good-faith judgement such action is reasonably necessary to comply with the legal process, to respond to any claims, or to protect the rights of Trios Health, its customers or the public.

This Site may contain links to other Web sites. These links are for the convenience of visitors to the Site only and Trios Health makes no representations whatsoever regarding such other sites. Users should review the privacy policies of other sites carefully before providing any information to such sites. Trios Health is not responsible for the privacy policies, procedures or content of any other Web site. This Privacy Policy applies only to information collected on this Site.

Parents of babies born at Trios Health's Family Birthing Center may choose to have electronic images of their newborn infant posted to the "Online Nursery" section of the Site. Trios Health maintains a business partnership with Mom 365 for the photo service on the Site. Information other than that authorized for release to the Site is not shared except as required by applicable laws and regulations and when legally required to do so.


The Site has security measures in place to protect against the loss, misuse or alteration of information under the control of Trios Health or its Web services provider.

The Site is not directed at children under the age of 13. Neither Trios Health nor its Web services provider will knowingly permit registration or submission of personal information by anyone younger than age 13.

Opt Out

If you do not want Trios Health or its Web services provider to share information we collect or receive about you, you may notify us by contacting us or calling 509-221-7000.

Conditions of Use

If you have questions about this Privacy Policy or any other questions concerning the Site, please contact us or call 509-221-7000.

Joint Notice of Privacy Practices

We understand that medical information about you and your health is personal. All of us at Trios Health are committed to protecting medical information about you. We create a record of the care and services you receive at the medical center. We need this record to provide you with quality care and to comply with certain legal requirements.

This notice applies to all of the records of your care generated by the medical center, whether made by medical center personnel or your personal doctor. Your personal doctor may have different policies or notices regarding the doctor's use and disclosure of your medical information created in the doctor's office or clinic.

This notice will tell you about the ways in which we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of medical information.

We Are Required by Law To

Make sure that medical information that identifies you is kept private.

Give you this notice of our legal duties and privacy practices with respect to medical information about you.

Follow the terms of the notice that is currently in effect.

This Joint Notice of Privacy Practices describes how protected health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

If you have any questions about this notice, please contact us at 509-221-7000.