Trios Health is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to work closely with the Benton-Franklin Health District and are following guidance from the Centers for Disease Control and Prevention (CDC) to ensure our hospitals are prepared with the appropriate plans to detect, protect and respond should anyone in our community contract or be exposed to the novel coronavirus (COVID–19). Additionally, we are reviewing our facilities’ robust emergency operations plan and proactively completing a number of preparation checklists out of an abundance of caution.
Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the Benton-Franklin Health District or call the Washington State Department of Health Hotline at 1-800-525-0127.
We know there are a lot of questions about the emerging COVID-19 vaccines. Our goal is to keep you informed as vaccines are approved and rolled out for our workforce, patients and community in the weeks ahead.
We have created a list of common questions about the COVID-19 vaccines based on current knowledge and understanding. These questions will continue to evolve with time, so we encourage you to check back frequently for the most up-to-date information.
To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.
During the COVID-19 pandemic, physician practices are limiting, modifying or postponing the delivery of in-person, non-urgent services, as clinically feasible. However, as the pandemic continues, the use of telehealth is critical to continue assisting our patients. Trios Health is pleased to offer telehealth services that can connect you with a provider without needing to leave your home.
We offer two types of virtual visits:
For many health concerns or maintenance visits, there is no need to wait for the COVID-19 pandemic to pass. Request a telehealth appoint via your patient portal or call your provider's office today to schedule a visit.
Trios Health is taking every precaution to keep our patients and staff safe, and prevent the spread of COVID-19 in our facilities. For this reason, we are following the CDC recommendation and state and county mandates that anyone who enters our facility must wear a face mask at all times.
Why wear a mask? Recent studies show that universal masking, in addition to practicing social distancing and proper hand hygiene, can help prevent the spread of infectious diseases like COVID-19, especially in individuals who may not know they are ill. And until there is a vaccine, these measures are our best line of defense in protecting not only you, but also our healthcare workers and community members.
Please be smart and do your part. Wear a mask! We all have a responsibility to protect one another against the spread of COVID-19 and make our communities healthier.
For more information from the CDC on face coverings and how to make your own, click here.
COVID-19 testing is available at Trios Health Urgent Care for walk-in patients who are ill and meet testing criteria. Patients seeking to be tested only must obtain an order from their primary care physician to receive a test at the Trios Urgent Care.
Trios Health is committed to protecting the health and safety of everyone who walks through our doors. We are continuing to work closely with the Benton-Franklin Health District and following guidance from the Centers for Disease Control and Prevention (CDC) to ensure the safety of our patients and staff.
Out of an abundance of caution and to prevent the spread of respiratory illnesses, we will be limiting entry points to the hospital.
Effective March 17, 2021, Visitor Restrictions at Trios Southridge Hospital have been lifted with some specific exceptions
Intensive Care Unit
Effective March 17, 2021, Visitor Restrictions at Trios Family Birthing Center have been lifted with the exception below:
We want to reassure out communities that it is safe to come to the hospital and Family Birthing Center should you or your family need care. We stand ready to serve you.
Take some time today to send a message to your family or friends who are hospitalized at this time. Our staff will be printing messages received and delivering them to patients! We hope that this communication will be bring comfort, encouragement and peace during this very challenging time.
For the latest information about positive and negative cases in Benton or Franklin Counties, please refer to the Benton-Franklin Health District's COVID-19 page. We have taken the following measures to prepare, in accordance with CDC guidelines:
Importantly, all of the above are standard operating protocols that are in place year-round to help ensure the health and well-being of everyone who enters our hospital.
We want to assure our community that our providers and clinical teams are well-trained and prepared to manage outbreaks of viruses and infectious diseases, including the coronavirus. For the most up-to-date information, contact Washington State DOH or visit the Centers for Disease Control and Prevention website at www.cdc.gov.