Pay My Bill

Trios Health VisitPay: The Convenient Way to Pay

Trios Health VisitPay gives you more flexibility, control and visibility to easily manage your Trios Health hospital bills. Watch the video to learn more.

Pay My Bill

For dates of service before 1/22/2026, please click here.

For more information or assistance, please call Customer Service at 509.221.7740.
Hours of operation are 8:00 am to 5:00 pm, Monday through Friday.


Looking for information or assistance? Browse some of our most frequently asked questions—you just might find what you’re looking for! If you still need help, please contact us at 509.221.7740.

Where can I pay my bill?

You can visit Financial Counseling (located just past the main lobby), pay on the website or by phone at 509.221.7740.

Does my statement include fees for radiology, anesthesia or the ER physician?

No, statements that are sent from Trios Health are only for our facility fees. Any radiology reading, anesthesia or Emergency Room physician billing is outsourced and will be sent by another party on their own statements.

Can the payment on my balance be autodrafted?

Yes, call 509.221.7740 to be set up on autodraft payments.

Where can I go to be registered?

Outpatient testing, walk-in labs and x-rays, surgeries, direct admits, etc. can all present just past the first floor lobby at the registration desk during regular business hours. After hours, you will need to sign in at the registration desk in the Emergency Room lobby.


Physician Services Quick Pay Portal

Ready to pay your physician service's bill? Use our Quick Pay Portal below to pay your clinic bill. If you have questions about your clinic bill, please call 855.255.0571.

Pay a Clinic Bill


Ensuring Accurate Billing

There are a few things you can do before your visit to ensure accurate billing:

  • When scheduling your appointment, pre-register. This will ensure we have the correct information in our system.
  • Make sure you have a good understanding of what is and is not covered by your insurance plan. If you have questions about Trios Health being a contracted provider for your insurance plan, please contact our Centralized Business Office at 509.221.7740.
  • If necessary, make sure your provider has obtained the pre-certification or referral required by your insurance company.

Billing Policies

  • Trios Health will bill your insurance(s) for the services rendered.
  • After your insurance(s) have paid, you will be billed for any balances that are patient responsibility.
  • If your insurance failed to pay the claims, you will be responsible for all costs incurred with the provision of your care.
  • All remaining balances must be paid in full, or appropriate arrangements must be made to pay your remaining balance.

Financial Assistance/Charity Care Policy

  • Self-pay balances are due upon receipt of your bill, unless prior arrangements have been made.
  • Financial assistance is available to qualifying patients.
  • If you are unable to pay your balance in full, please contact a Trios Financial Counselor at 509.221.5748 to set up a payment plan or apply for financial assistance.

Free or low-cost healthcare coverage

WA Charity Care Policy

Review Assistance Application -  English and  Spanish